As part of its efforts to cater to customer needs, Alte has successfully launched its Checkout counters at its Evia Lifestyle Center location in Alabang. This service is the first of its kind in the country.
Around the world, leading supermarkets have implemented self-renewal services, towards security, customer freedom and performance. Alde has long been adamant that he should always be the leader of the pack in following best practices and technology. The Philippines prides itself on continuing to enhance the grocery experience, offering Alte Banners beautiful shops, well-lit aisles, extensive new selections and a comprehensive international item presentation. Now, Alte inspires and excites customers from all over the world to inspire and inspire innovation.
“Alte is constantly innovating and pushing supermarkets to surpass the Philippine landscape,” says Camille Wheeler, head of the Alvo Retail Environment Organization. “In addition to providing our customers with a beautiful store experience, our self-service counters are guaranteed to be happy because they are efficient and offer an extra layer of protection, especially in these epidemics. We are really happy to publish our other locations.”
Self-service kiosks are a direct response to the need for the performance of a sensible market and its desire for additional security measures, especially during global epidemics. The dual benefit of the self-service process is that Alte serves customers and employees because it minimizes unnecessary interactions between customers and cashiers and other employees.
This initiative is a step towards making transactions more efficient for Alte customers. Customers can see at their own pace and make single transactions particularly easy – they can simply capture, view and move. As it is a relatively new technology to the Philippine market, Alte Supermarket continues its service by providing customer service champions to assist users for the first time with self-checkout counters.