Wintersh victim: I got more help from local supermarket staff than home office

6 May 2021, 15:56 | Updated: 6 May 2021, 16:00

This is the moment when the Windrush scandal victim LBC received more help from its local supermarket staff than the home office.

Carl Navasota, who was born in Wembley, told LBC’s James O’Brien that he was initially troubled in the public sector after trying to get a new passport in 2001.

He told James: “[I got] There was no response from the Home Office. So I didn’t think anything of it. I thought I might have filled out the application incorrectly or done something wrong.

“So I applied again a few other times [the] Same thing [happened]. [I got] The answer is no, nothing. “

When he was born in the United Kingdom in 1974 he automatically informed Mr Navasota that he was a British citizen, and this happened until April 2020, the Home Office said.

Mr. The Home Office says Navasota is investigating allegations about its passport.

Speaking to James, he explained how the way the Home Office treated him had affected his life: “I could not go anywhere. [abroad]. “

Mr Navasota also said he could not get a job anywhere.

He explained: “I was paid from some work and at that time I was doing basic construction work.

“A few employers didn’t even pay me on the grounds that I couldn’t get any tax details.

“It simply came to our notice then. [It was] Hundreds of pounds. But I could not really say anything. There was nothing that I could do. “

Mr Navasota later told James that as a result of the situation, he “lived in a supermarket car park and in a van around it.”

He later said: “I got more help from the staff at my local supermarket than I did from the home office.”

When asked what he thinks happened to James, Mr Navasota replied: “Because I have a Nigerian family name, I’m black, that’s all.”


“Mr Carl Navasota is a British citizen.

“The Windrush Compensation Plan is open to individuals, including close family members of eligible claimants, with evidence of some direct financial loss or significant impact on their lives.”

read more: Windrush victim: ‘I had to have my teeth extracted because I could not get NHS treatment’
read more: Windrush family says James O’Brien “terrifies” government treatment after scandal

Sophia Harrison

Part time worker

I'm Sophia Harrison working as a part-time staff at the Costco since the past year until I become as an author at the iron blade, hope I can use my experiences with the supermarkets here.

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